Employees will be able to submit property and casualty insurance claims from the Create New Claim wizard.
The Create New Claim Wizard can be accessed both internally and externally:
- From the county network, navigate to the BEACH/intranet and click on “Departments” on the top of the page. Under the Department Directory, click on “Human Resources”. On the left hand side of the page, click on “Risk
Management” and then click on “Create a New Claim”.
- From outside the county network, use the Create New Claim Wizard.
Upon accessing the Create New Claim wizard, a pop-up window displays a list of available County employers (i.e. Brevard County BoCC, Brevard County Sheriff’s Office, Clerk of the Court, etc.). Click
on the appropriate employer. If the employer is either the Brevard County BoCC or Clerk of the Court, enter the personnel number of the involved employee in the space provided. Entering the employee's
personnel number is a convenience features that allows data from SAP to be automatically pre-populated in the appropriate fields. For all other employers, the employee’s personal information (name, home address, home phone, date of birth, date
of hire, department, job title, rate of pay, shift, and gender) will need to be manually entered (depending on the type of claim).
Generally, the employee involved in the incident will be the one completing the initial information in the Create New Claim wizard. However, in those departments where a supervisor or other designated person enters this information, or if the involved
employee is unavailable to complete the report (i.e., he/she has gone to the hospital for medical treatment), then it will be necessary to enter the name of the employee entering the initial information in the Create New Claim wizard and the reason
he/she is doing so.
Once the employee number and/or the name of the employee entering the initial information are entered, click “Continue” to proceed. A pop-up window will appear to “Select Claim Type”. A drop-down menu lists the claim types available
for the employer that was selected at the beginning of the wizard. Select the appropriate claim (workers’ compensation, general liability, auto, property) and then click “Create Claim”.
The Create New Claim screen will appear and show the selected employer, the type of claim to be created, and the personal information on the employee involved in the claim. Enter any information not pre-populated by SAP (including the name of the involved
employee’s supervisor) and then complete all the required Claim Information. At the bottom of the Create New Claim screen is a CAPTCHA control, or a special rendered security code that prevents automated submissions into the system. Enter the
security code exactly as it appears, keeping in mind that the code is case sensitive, and then click “Submit Claim”. A success message will then appear and a claim review screen will also appear so that that the claim information can be
viewed and/or printed.