Utility Services Department
2725 Judge Fran Jamieson Way
Viera, FL 32940
Fax: (321) 633-2095
The Utility Services Department allows a sewer credit for the following two reasons; water service leak and pool filling. This service is provided to all county residents on the Brevard County sewer system regardless of water provider.
Please make your request by downloading the form and emailing it to us at UtilitySvc_OPS@brevardcounty.us in the time allotted. You may also call our Administration Office at 321-633-2091 and request a form. See below for more information.
Once the request has been received, the department will determine whether water usage has returned to the account’s normal usage rate. If it has, staff will calculate an average sewer bill based on the consumption of the four months previous to
the event. If there is no consumption history prior to the event, the department will use the four months subsequent.
Once the average sewer bill has been calculated, the department will credit the difference between the average bill and the actual bill containing the event to the customer’s next available sewer bill.
Failure to pay the actual sewer bill in anticipation of the credit could result in termination of water service.
The Utility Services Department allows a sewer credit for a water service leak that does not result in water entering the sewer system. You have 60 days from the occurrence of such a break or leak to submit the sewer credit form.
Customers must provide a plumber’s bill for the service line repairs, or certify that they have performed repairs which are available for inspection.
If the leak has occurred over a period of time, the credit is limited to two months.
The Utility Services Department allows a sewer credit for the filling of a swimming pool. You have 30 days from the date of filling the pool to submit the sewer credit form.
Credits for filling swimming pools are limited to 1 per customer in a 12 consecutive month period.
Since the sewer rates are capped at 12,000 gallons, no credits will be issued for average bills over 12,000 gallons.
Brevard County Board of County Commissioners
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
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