BREVARD COUNTY, FL. – Residents of unincorporated Brevard County are being asked to report missed garbage, recycling, yard and special collection solid waste or bulk waste pickups under a complaint reporting incentive program approved Tuesday by the Board of County Commissioners.
Residents serviced by the Brevard County Solid Waste Management Department’s contract with Waste Management, who report missed collection services to the Solid Waste Management Department that can be verified by the County, could receive a $14.53 incentive for a phoned complaint and a $19.53 incentive for an electronically logged complaint.
Complaints regarding missed service can be reported by calling 321-633-2042 or on Brevard County’s website, www.brevardfl.gov (look for the “Garbage Collection Complaints” icon near the top of the homepage).
Under the contract, a legitimate complaint would entail Waste Management missing any of the deadlines listed below:
This incentive program is designed to monitor and improve collection services for customers in unincorporated Brevard County and in response to an increase in the number of complaints being received concerning missed garbage, recycling and yard and special collection solid waste or bulk waste pickup services.
Commissioners plan in December to consider whether to continue this incentive program.