Lean Six Sigma

2725 Judge Fran Jamieson Way
Viera, FL 32940

Hours of Operation
Day	Hours
Monday - Friday	8:00AM - 5:00PM
Saturday - Sunday	CLOSED

Karen Conde

Address and Phone

Lean Six Sigma

2725 Judge Fran Jamieson Way
Viera, FL 32940

(321) 633-2153

Hours of Operation

Hours of Operation
Day	Hours
Monday - Friday	8:00AM - 5:00PM
Saturday - Sunday	CLOSED

Contact Links

Karen Conde

Lean Six Sigma

Brevard County Government initiated Lean Six Sigma training to further our organization’s current continuous improvement efforts. By undertaking this initiative, we are focusing on providing County employees opportunity to participate and know they can make a difference and improve our operations. Introducing Lean Six Sigma tools and techniques places us in the position to self-correct, identify and eliminate waste or unnecessary processes and procedures and help us further improve operations.

D M A I C define, measure, analyse, improve, control.

Lean Six Sigma uses Define-Measure-Analyze-Improve-Control (DMAIC) – a five-step approach to process improvement. It's focus is on improving the customer experience by making sure business processes consistently deliver the desired results.

Define- In this first phase of the improvement process, the team defines the problem, the goal, the process, and who the customer is.
Measure- In this phase, the team focuses on data. They select measures and collect data on the current process.
Analyze- The team is ready to review their collected data in this phase. The goal of this phase is to narrow down and identify the root cause of “waste” or defects.
Improve- Now the team is ready to move on the solution. A solution for improvement is developed, mistake proofed, and implemented.
Control- In this final phase, the team focuses on sustainment of the improvement initiative.

Lean Six Sigma Inspection Coordination team members collaborate to find process efficiencies.

Document Download

Space Coast Daily - Improving Inspections (pdf, 456 KB)

Brevard County is currently in the process of implementing changes to increase the accessibility of information and documents on its website. If you require assistance to better access these documents or information contained therein please contact the County’s ADA Coordinator by phone at (321)-637-5347 or by email at ADACompliance@brevardfl.gov

Current Improvement Projects
Department	Process	Phase
North Brevard Economic Development Zone	Tracking of Jobs Created and Retained	Define
Solid Waste Management	System to Record and Follow-up on Customer Complaints in Solid Waste Collection	Measure
Human Resources	Hiring Process – Part 2	Improve
Library Services	Purchasing Materials for the Physical Library Collection	Improve
Human Resources	Emergency Pay Plan Project	Control
Parks and Recreation	Inventory Control	Control
Solid Waste Management	Curbside Recycling	Control
Budget Office	Communicating FEMA Project Status	Completed
Budget Office	Agenda Development Process	Completed
Budget Office	Grant Management Improvement	Completed
Budget Office	Improve the Efficiency of FEMA Reimbursements	Completed
Central Services	Asset Management Tracking and Removal of Inventory	Completed
Central Services	Contract Review Process	Completed
Emergency Management	Emergency Shelter Worker Program	Completed
Fire Rescue	Fleet Maintenance Process	Completed
Fire Rescue	Improve Cardiac Arrest	Completed
Fire Rescue	Improving Fire Rescue’s Subpoena Process	Completed
Fire Rescue	Improving the Patient Triage Process	Completed
Housing and Human Services	Community Supervision Improvement	Completed
Housing and Human Services	Low Income Homeowner Construction Process	Completed
Human Resources	Hiring Improvement Process (Phase 1)	Completed
Human Resources	Improvement of the Workers' Compensation Refund Process	Completed
Human Resources	Succession Planning	Completed
Information Technology	Employee Pay Remuneration Statements	Completed
Information Technology	Meeting Room Process	Completed
Information Technology	Posting ADA Documents to the County’s Website	Analyze
Library Services	Purchasing Card Improvement	Completed
Natural Resources Management	Maximize Environmental Resources Management Applicant Intake Distribution System	Completed
Parks and Recreation	Camp Registration Process	Completed
Parks and Recreation	EEL Internal Hiring Process	Completed
Parks and Recreation	Facility Registration Process	Completed
Parks and Recreation	Marketing Parks and Recreation	Completed
Planning and Development	Building Permit Application Improvement	Completed
Planning and Development	Development Application Process	Completed
Planning and Development	Phone System Improvement – Planning and Development	Completed
Planning and Development	Site Construction Process	Completed
Public Safety	Public Safety New Hiring Project Initiative	Completed

Adobe® Acrobat® Reader® DC is free software you can use to read and access the information contained within PDF files. Adobe Acrobat Reader DC contains many capabilities specifically designed to make it easier for people with disabilities to read PDF files, regardless of whether the files have been optimized for accessibility. It leverages accessibility functions built into Windows® and Mac OS systems and allows adjustment of user preferences to optimize the reading experience for a variety of disabilities.